Sales Account Manager - Print

GCG Enterprise Solutions

A. Sales & Revenue Growth

• Achieve assigned sales targets (revenue, margin, and volume)
• Build and manage a sales pipeline with accurate forecasting
• Drive sales across:
  
  • MFPs / Printers / Scanners
  • Managed Print Services (MPS)
  • Large format & production print (where applicable)
• Identify and close new business opportunities in enterprise and government sectors

B. Account Management & Customer Engagement

• Develop and maintain long-term relationships with key accounts
• Engage regularly with clients to understand:
  
  • Business needs
  • Print environment challenges
  • Cost optimization opportunities
• Act as a trusted advisor, ensuring high customer satisfaction

C. Solution Selling & Value Creation

• Position MPS and print management solutions to optimize customer workflows
• Conduct basic needs assessment and solution presentations
• Work closely with pre-sales and service teams to deliver tailored solutions
• Drive consultative selling approach vs transactional product sales

D. Internal Coordination

• Coordinate with:
  
  • Service team installation & SLA alignment
  • Logistics timely delivery
  • Finance invoicing and collections
• Ensure smooth order-to-delivery lifecycle

E. Market Development (KSA Focus)

• Build presence in Jeddah enterprise market
• Target key sectors:
  
  • Government
  • Banking & Financial Services
  • Education
  • Hospitality
• Stay updated on competition, pricing trends, and customer expectations in KSA

4. Key Performance Indicators (KPIs)

• Revenue target achievement (%)
• Gross margin performance
• Pipeline coverage (3x 4x)
• New customer acquisition
• Customer retention & repeat business
• Collection cycle / DSO adherence