Sales Administrator

eletreby group

Multiple VacanciesEmployer Active

Posted 9 hrs ago

Experience

3 - 9 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

Manage and grow online sales channels across Talabat Mart, Jumia, Noon, Amazon, Breadfast, the company website, and social media platforms (catalog setup, pricing, listings, stock availability, promotions, and order flow).

  • Serve as the primary point of contact for sales administration, supporting the sales team with order processing and client communications.
  • Manage and maintain accurate sales records, databases, and documentation to ensure seamless workflow and compliance with company standards, including online platform sales reports and SKU-level tracking.
  • Coordinate with logistics and operations teams to ensure timely and accurate delivery of orders across all channels.
  • Prepare and process sales orders, invoices, shipping documents, and related paperwork in alignment with company procedures and marketplace requirements.
  • Monitor and track order status across all channels, proactively addressing any issues or delays to maintain high customer satisfaction and strong platform ratings/SLAs.
  • Assist in the preparation of sales reports, forecasts, and performance metrics for management review, including weekly/monthly performance by platform.
  • Respond promptly to customer inquiries via email/phone and online channel messaging, providing product information, pricing, and order updates as needed.
  • Support the sales team in organizing meetings and presentations to foster client relationships and support key online account growth.
  • Collaborate with marketing and product teams to ensure alignment on promotional activities and product launches, including digital campaigns and marketplace promotions.
  • Continuously seek opportunities to improve administrative processes and enhance operational efficiency, including automation and workflow improvements for online sales operations.

    • Desired Candidate Profile

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  • Bachelor s degree in Business Administration, Marketing, E-commerce, Sales, or a related field.
  • 3 to 6 years of proven experience in sales administration, e-commerce operations, or marketplace account management (FMCG/retail/consumer products is a plus).
  • Hands-on experience managing online sales channels such as Talabat Mart, Noon, Amazon, Jumia, Breadfast, and/or similar platforms.
  • Strong understanding of order management workflows, fulfillment coordination, customer support flows, and marketplace SLA/rating requirements.
  • Excellent organizational skills with meticulous attention to detail and accuracy in documentation, pricing, and SKU-level tracking.
  • Proficiency in Microsoft Office (especially Excel) and familiarity with CRM/ERP systems; experience with e-commerce tools (product listing, inventory, reporting dashboards) is a plus.
  • Ability to manage multiple tasks and prioritize workload in a fast-paced, deadline-driven environment.
  • Strong communication and interpersonal skills to interact effectively with customers, platform account teams, and internal stakeholders.
  • Analytical mindset with the ability to track performance, prepare reports, and identify opportunities to improve sales and operational efficiency.
  • Problem-solving mindset with the ability to anticipate and resolve issues proactively (order delays, cancellations, listing issues, stock mismatches).
  • Demonstrated ability to work independently and as part of a collaborative team.
  • Fluency in English; Arabic is a strong plus (or additional languages are a plus)

    • Company Industry

    • FMCG
    • Foods
    • Beverages

    Department / Functional Area

    • Sales
    • Business Development

    Keywords

    • Sales Administrator

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    eletreby group

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