SALES AMBASSADOR Piaget

Driving sales performance by developing turnover, promoting and selling Piaget creations, and consistently striving to achieve Key Performance Indicators (KPIs) and individual/boutique targets. This includes assisting after-sales clients, providing maintenance recommendations, and representing Piaget during promotional events.

Delivering exceptional client experiences by providing top-tier customer service, following the Piaget Touch Art of Selling, and reflecting the brand's luxury image through your attitude, grooming, and behavior. You will build and maintain a local and international client database, ensure effective data capture and follow-up, and professionally resolve client complaints.

Maintaining operational excellence within the boutique by adhering to all Piaget and Richemont procedures, standards, and policies. This involves supporting back-of-house and administrative operations, ensuring the boutique's appearance and maintenance, managing stock control (replenishment, accuracy, inventories, quality checks), and implementing visual merchandising guidelines.

Developing and sharing in-depth knowledge of Piaget pieces, including their construction, materials, care, and design, to provide knowledgeable customer service. You will also stay informed about the competition and contribute ideas and recommendations to the management team for continuous improvement across all aspects of boutique performance and operations.