Sales Associate

Fashion Retail Group

1. Maintain FRG standards by following the pre-set policies and procedures including the FRG 7 PPS, and also applying the: dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
2. Identify the customer needs through applying FRG selling procedures, offering the breadth of the products, highlighting different promotions, Cross Selling & Upselling and to deliver the value to the customer.
3. Ensure the customer receives an exceptional and exciting brand experience through close follow up on customers requirements and requests with other stakeholders until the service is properly delivered.
4. Follow the proper visual and operations guidelines in their respective floor and stockroom display sections.
5. Achieve the required personal targets.
6. Share the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
7. Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.