Job Description

Roles & Responsibilities

Role Purpose

Responsible for achieving individual sales targets and supporting the store s sales and profit objectives, while providing excellent customer service.

Key Accountabilities

Responsible for ensuring that the store is operating fully in compliance with all company policies and procedures.
Responsible for monitoring and achieving sales targets.
Responsible for providing daily feedback and updates about operations and products to sales manager.
Responsible for store upkeep and making sure it complies and is standardized with company and franchisor policy.
Responsible for execution of merchandising strategy in compliance with Group and franchisor guidelines.
Responsible to Ensure all product prices and barcode labeling are in accordance with company policy.
Responsible to highlight to the manager suggested store maintenance and follow-up on execution.
Responsible to investigate lost sales and customer accounts.
Responsible to suggest to sales manager ideas for marketing promotions.
Contribute to the team effort to achieve sales targets and monitor store upkeep.
Act as a role model of good behavior and high performance.
Keep the team motivated and working together with enthusiasm and positivity.
Strong communicator, driven, energetic, professional, and extremely organized.
Proactive and creative in reaching out to and understanding clients.
Maintains a positive attitude, strong work ethic, and a positive attitude.
Maintains relationships with clients by providing support, information, and guidance.
Collaborates with other company departments and segments of management to establish and execute responsibilities.

Qualifications, Experience, Knowledge

BA/BS from a reputable university.
Excellent verbal communication and people skills
A strong commitment and dedication to customer service.
The ability to work under pressure and handle challenging situations.
Confidence, drive, and enthusiasm.
Minimum 3 years of sales and retail experience.
Minimum 2 years of sales experience in the relevant product categories.

Sales Associate - Villeroy & Boch SARA Group

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