Sales Coordinator Nexgen plastic industry LLC

Roles & Responsibilities (Sales Coordinator)

• Act as a liaison between the sales team, internal departments (production/warehouse/logistics/marketing), and current/future clients.

• Prepare and issue quotations, sales orders, and all required customer documentation; follow up on quotations and negotiate terms where needed.

• Coordinate with production, warehouse, and logistics to ensure timely order processing and deliveries.

• Maintain accurate customer/client records, agents database, and sales reports; update databases to support effective promotions.

• Handle customer communication professionally by responding to online/telephone queries, and following up on inquiries, orders, and payments.

• Support the sales team with scheduling and distribution of sales documents, plus day-to-day administrative and coordination support.

• Assist in preparing and organizing promotional materials/events, and coordinate with marketing to support MARCOMM activities.

• Track all enquiries and convert progress into monthly reporting (business sources/trends, conversion rates, forecast/predicted sales, and other reports as directed).

• Work closely with the sales team to assess performance and help develop/improve sales strategies; report progress and propose improvements where needed.

• Monitor team progress, identify shortcomings, and propose improvements; oversee “supercharges” and evaluate changes impacting internal/external staff when required.