Sales Coordinator

Diamond plast

Key Responsibilities

• Handle incoming phone calls, messages, and emails from customers in a professional and timely manner.
• Process and follow up on customer orders, ensuring accuracy and on-time fulfillment.
• Support sales activities by identifying customer needs and offering appropriate product options and upgrades.
• Maintain accurate customer records and update systems with order and communication details.
• Resolve customer inquiries, complaints, and service requests efficiently.
• Coordinate with internal teams to ensure smooth order processing and delivery.
• Build strong relationships with customers to encourage repeat business and satisfaction.

Requirements

• Previous experience in customer service, sales support, or call handling is preferred.
• Experience 2 - 6 Years in the same filed or Administration, Moderation
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Customer-focused mindset with basic sales and upselling skills.
• Proficiency in using phones, emails, and CRM/order systems.
• Excellent in English is a MUST