Posted 30+ days ago

Experience

1 - 3 Years

Monthly Salary

AED 3,000 - 4,000 ($811 - $1,081)

Education

Any Graduation

Nationality

Sri Lankan, Indian, Indonesian, Filipino

Gender

Any

Benefits

Annual Leaves As Per Labour Law, Medical Insurance, Visa, Perks & Benefits As Per Labour Law

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Sales Coordination and handling client relationships

  • Prepare quotations, proposals and contracts and follow up with clients for POs

  • Timely preparation & execution of Service Contracts and AMCs (new and renewal)

  • Account Management role for assigned customers - Making sure that all customer complaints, queries and requests are addressed promptly and effectively.

  • Plan, Schedule and Coordinate field services and installations

  • Responsible for timely completion of all services and maintenances (planned preventive maintenance, scheduled services, new installations & on-call services) for assigned customers.

  • Maintain an active and cordial relationship with clients

  • Handle all client concerns efficiently and effectively

  • Prospect for future business opportunities/referrals with existing clients

  • Maintain service documentation system

  • Pre-sales and post-sales support (documentation & communication)

  • Achieve 100% customer satisfaction and service sales target for assigned customers.

Desired Candidate Profile

  • Candidates must be physically present in the UAE at the time of application

  • Highly organized, smart, and proactive personality

  • Warm and approachable attitude

  • Flexible and adaptable to changing tasks

  • Excellent communication skills (written and spoken)

  • Outstanding telephone etiquette and handling skills

  • Strong attention to detail

  • Practical experience using Microsoft Office 365 applications (Word, Excel, Outlook)

  • Interest in building a career in Sales Coordination / Client Support within a growing company

  • Ability to multitask effectively

  • Capable of handling a wide range of activities efficiently and independently

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Sales Development Coordinator
  • Customer Service
  • Sales Coordination
  • CRM
  • Schedule Preparation
  • Sales Coordinator
  • Sales Support
  • Sales Operations
  • Sales Engagement Coordinator
  • Sales Operations Coordinator
  • Sales Support Specialist
  • Account Management

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ECOSENSE GENERAL TRADING LLC

ECOSENSE (www.ecosense.ae) is a market leader in sustainable water filtration products & solutions in Middle East region, catering to regional & multinational corporations, top-rated hotels & leading players in hospitality/F&B sector, and reputed institutions. Established in 2013 in Dubai, ECOSENSE is an equal opportunity employer with strong focus on customer centricity, team performance and innovation.

Read More

Mr. Vaishak

Dubai, Dubai, United Arab Emirates (UAE)

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