Sales & Customer Engagement Executive

ZADSolutions

As an employee of our company, the Customer Engagement & Sales Executive will drive client engagement, manage sales opportunities, lead negotiations, and maintain strong customer relationships.

The role is responsible for handling high-priority prospects, managing renewals and collections follow-ups, and ensuring customer satisfaction throughout the sales cycle.

Responsibilities

• Manage client engagement, high-priority opportunities, and sales negotiations.
• Conduct sales meetings and coordinate pre-sales activities.
• Lead the negotiation process until closure.
• Maintain customer relationships, renewals, upselling, and customer satisfaction.
• Follow up on collections, investigate delays, and negotiate payment resolutions.