Sales & Customer Service Executive/Telesales Executive - FMCG DECISION MANAGEMENT CONSULTANTS L.L.C

Employer Active

Posted 27 min ago

Experience

2 - 5 Years

Monthly Salary

AED 3,500 - 4,000 ($946 - $1,081)

Job Location

Dubai(Sheikh Zayed Road) - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management, Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Female

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Objective : To make outbound calls, lead generation, order conversion, and maintaining strong relationships with existing and potential clients.


  • Make outbound sales calls to HORECA clients (restaurants, cafés, hotels)

  • Identify and contact decision-makers (chefs, F&B managers, procurement heads) in hotels, restaurants, cafés, and catering companies.

  • Maintain current accounts

  • Generate leads and convert inquiries into confirmed orders

  • Follow up on quotations, samples, and inactive accounts

  • Build and maintain strong customer relationships to ensure satisfaction, loyalty, and support for customer product development needs.

  • Maintain accurate records of calls, orders, and client feedback

  • Achieve daily call targets and monthly sales.

  • Address and resolve customer complaints, implementing recovery strategies to maintain satisfaction.

Desired Candidate Profile

2–4 years in telesales, with at least 1 year in HORECA or food service.

Prior telesales for a distributor, manufacturer, or food service supplier.

Good command over spoken english.

Fair knowlege in MS EXCEL


Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Telesales
  • Customer Service
  • Sales Executive

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DECISION MANAGEMENT CONSULTANTS L.L.C

Decision Management consultants distinguishes itself from others by viewing each new client as a unique business entity offering them not only professional services but innovative management solution as well. Creation of quality business culture, which facilitates the perfect blend of the individual and the business environment, is a primary objective of its approach and is deemed essential for the achievement and sustenance of success Acting as virtual extension of HR Division of the corporate entities, we at Decision Management Consultants(DMC) offers a range of HR services in their search for individuals with suitable qualifications, the relevant experience and background and the appropriate qualities to blend with the corporate philosophy of an organization, share its vision and at the same time fulfill the job requirements as well as undertaking human Resources evaluation.

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