Sales Development Representative

TTEC

What You ll be Doing

Your role as a Sales Representative will involve generating new business, contacting existing customers, and using a consultative approach to provide tailored solutions that meet the clients unique needs, while executing sales strategies to achieve the targets through both outbound and inbound sales calls.

During a Typical Day, You ll

• Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.
• Getting through to the decision maker by utilizing the Influencers and Users to help close the business.
• Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.
• To respond to incoming calls/emails and ensure the delivery of outstanding customer experience.
• Identify the customer s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.

What You Bring to the Role

• Ideally, a proven track record of sales success, preferably in a B2B environment
• Excellent communication and interpersonal skills
• Demonstrated proficiency in sales negotiation and closing techniques.
• Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting.
• Goal-oriented with a strong focus on achieving targets and contributing to business growth.
• The ability to understand and share the feelings of customers seeking assistance and remedies.
• Proficiency in English at an advanced B2/C1 minimum level
• Competence in using Microsoft office and CRM software.