Sales Development Representative (SDR)

Client of OUTSOURCY

Key Responsibilities:

1. Lead Generation & Prospecting
Identify target companies (startups, SMEs, and enterprises expanding internationally).
Conduct outbound prospecting through cold calls, emails, and LinkedIn outreach.
Build and maintain a consistent pipeline of potential clients across different regions (e.g., GCC, Europe, Africa).
Research prospects to understand hiring needs and expansion plans.

2. Lead Qualification
Engage with prospects to assess their needs related to global hiring, remote workforce, and compliance.
Qualify leads based on predefined criteria (budget, need, timeline, decision-making authority).
Identify opportunities suitable for Global HRO and EOR services.

3. Meeting Booking & Handover
Schedule qualified meetings and demos for the Business Development Manager.
Ensure smooth and detailed handover of prospect information (requirements, urgency, key stakeholders).
Maintain strong coordination with the Business Development Manager to improve conversion rates.

4. Outreach & Follow-Up Management
Execute high-volume outreach campaigns with personalization.
Follow up consistently with prospects to maintain engagement.
Respond quickly to inbound inquiries and marketing-generated leads.

5. CRM & Data Management
Maintain accurate and up-to-date records of all activities in CRM systems.
Track outreach performance, response rates, and conversion metrics.
Ensure data quality and pipeline visibility.

6. Market Awareness
Stay updated on global hiring trends, remote work models, and Global EOR/HRO services.
Understand common client challenges (compliance, payroll, global expansion).
Gather insights from prospects to support sales and marketing strategies.

Key Performance Indicators (KPIs)
Number of Qualified Leads Generated
Meetings Booked (Weekly/Monthly)
Conversion Rate (Lead Meeting)
Outreach Activity (Calls, Emails, LinkedIn Messages)
Response Rate
Speed of Response (Inbound Leads)