Sales Development Representative

Client of Scale Army

The Sales Development Representative (SDR) will be responsible for high-volume cold calling, pipeline management, and timely prospect follow-ups to support lead generation and appointment-setting efforts. This role requires strong communication skills, comfort following and adapting sales scripts, and the ability to maintain organized outreach and follow-up processes in a fast-paced sales environment.

Key Responsibilities

• Make 200+ outbound calls per day to prospects using pre-established scripts to qualify leads and schedule appointments.

• Understand and utilize scripts effectively to drive meaningful conversations and engage prospects.

• Adapt scripts naturally based on customer responses while maintaining a professional and authentic tone.

Pipeline Management & Follow-Ups

• Track activities, opportunities, and prospect interactions within the sales pipeline.

• Maintain organized follow-up systems to ensure consistent communication with prospects.

• Follow up on leads regularly to nurture opportunities and move them through the sales funnel.

Sales Target Achievement

• Meet daily and weekly outreach, call volume, and appointment-setting goals.

• Collaborate closely with the sales team to ensure qualified prospects are handed off effectively for further development and closing.

Qualifications

Experience

• 0 2 years of experience in sales development, cold calling, or customer-facing roles.

• Familiarity with sales scripts and outbound calling techniques is preferred.

Skills

• Fluent English communication skills with strong verbal communication and persuasion abilities.

• Strong organizational skills with the ability to manage high call volumes and pipeline updates efficiently.

• Ability to adapt scripts and maintain engaging, professional conversations with prospects.

• Self-motivated and eager to grow within a sales environment.

• Resilient and comfortable handling objections and rejection positively.

• Detail-oriented with strong follow-up and relationship management skills.

• Comfortable working in a fast-paced, metrics-driven environment.

What Success Looks Like

• Successful pipeline management with timely prospect tracking and follow-ups.

• Consistently meeting or exceeding call volume and meeting-setting targets.

• Effective cold call communication resulting in productive conversations and appointments.

• Organized follow-up processes that keep prospects engaged throughout the sales funnel.