Sales Engineer

3Brothers

Responsibilities:

• Increasing the awareness of customers about lighting and its practical applications.
• Creating sales opportunities by identifying the customer's needs, displaying various products, explaining the products and offering solutions and alternatives to the customer's requirements.
• Assisting the customer by various means by responding to all inquiries and responding quickly in all transactions and making sure that the customer chooses the appropriate products.
• Reviewing the balances and preparing the order for the customer if it is available in the warehouse in coordination with the after-sales service department.
• Sending manufacturing requests to the after-sales service department to start implementing manufacturing.
• Follow up on customers and conduct regular visits to them and introduce them to new products in case of need.
• Follow up the store balance and report deficiencies to provide the customer's need immediately.
• Follow up on the products that were sent to the factory for repair and delivered to customers.
• Providing and explaining the technical specifications of new products on a regular basis to customers.
• Conducting field sales visits to meet with consultants or contractors to explain products or build a network of relationships with engineering and consulting offices.
• Conducting field visits to inspect new projects and cities Providing a distinguished service that puts the goal of customer satisfaction at the top of the goals in all cases.