Sales Executive

Coffee manufacturing company based in Mount Lebanon

DUTIES & RESPONSIBILITIES:

• Handle customers requests and follow up to ensure customer satisfaction
• Prepare orders upon requests
• Report to Key Accounts Manager
• Liaise with team members on daily basis and advise all needed information
• Increase customer satisfaction by solving all complaints and ensure proper after sales support
• Evaluate new sales leads and decide on the offer given in liaison with direct manager
• Deal with HORECA clients annual contracts, payments and orders
• Review products, prices and promotions of competitors
• Implement promotions in Horeca sector
• Achieve individual sales target as per companies strategy
• Check customer s monthly consumption on consignment
• Maintain proper sales and performance records
• Prepare monthly statements and send to clients
• Follow up on monthly dues and invoices to ensure collection is done on time
• Identify new business opportunities and new clients
• Attend exhibitions and events
• Coordinate with related departments, including but not limited to sales, warehouse, accounting, and production for special products
• Support and cooperate with the sales team as needed (handling merchandising tasks, events)
• Adhere to company s laws and regulations