Sales Manager (Fitness & Wellness)

Client of Top Notch Consultancy

The Sales Manager is responsible for driving membership growth, increasing revenue, and building strong relationships with current and potential clients. The role focuses on lead generation, conversion, retention, and team coordination to ensure sustainable business growth.

• Develop and execute sales strategies to increase memberships and packages

• Generate and follow up on leads through walk-ins, referrals, social media, and campaigns

• Manage membership sales, renewals, and upselling opportunities

• Train and support front desk staff on sales techniques and customer engagement

• Monitor daily, weekly, and monthly sales performance and targets

• Prepare sales reports and provide feedback to management

• Build partnerships with nearby businesses, schools, and communities

• Handle corporate and group membership deals when applicable

• Support marketing promotions and special offers

• Ensure high customer satisfaction and retention

• Proven experience in sales, preferably in fitness, wellness, or hospitality

• Fluent in English

• Strong communication, negotiation, and closing skills

• Target-driven and results-oriented mindset

• Ability to motivate and lead a small team

• Good understanding of customer relationship management

• Basic reporting and computer skills