Sales Manager

Sales Cubicle

As a Sales Manager, you will drive sales unit performance and manage account targets. You will lead the SDS team in generating leads for new and existing customers. Collaborating on sales forecasting, analytics, and CRM maintenance, you ll implement process improvements for efficient task completion. Your role is crucial in maximizing sales productivity and achieving objectives.

Job Description:

• Collaborate with cross-functional teams and upper management to identify strategic business goals.
• Provide support in setting and formulating operational objectives for efficient execution.
• Work closely with senior team members to identify process improvement and sales training opportunities.
• Implement and manage CRM tools to optimize opportunities and foster strong customer relationships.
• Provide direction and leadership to the Sales Seniors, establishing clear goals aligned with corporate/client direction.
• Coordinate and manage all sales activities and programs, including training initiatives and continuing education events.
• Conduct effective coaching sessions to empower salespeople and enhance their ability to deliver value to prospects.
• Stay updated on the current CRM program, ensuring information accuracy and collaborating with the sales team.
• Support Sales development and lead generation efforts, leveraging various sources and data mining techniques.
• Evaluate tools for delivering recommended scripts, guidance, emails, and content based on prospect s sales process stage.
• Coordinate and manage sales meeting agenda as directed by sales leadership.
• Assess tool usage and capabilities to equip the sales team with the necessary resources for success.
• Work closely with senior team members to ensure appropriate resourcing for each client, considering skill sets and fit.
• Develop and maintain monthly and quarterly reports, focusing on Key Performance Indicators.
• Cultivate meaningful relationships with existing clients to foster loyalty and retention.
• Proactively address client complaints and concerns to enhance the overall client experience.
• Ensure timely and successful delivery of services based on client needs and objectives.
• Maintain a high standard of customer service through regular follow-up with clients.