Job Description

Roles & Responsibilities

We are currently seeking a Sales Manager to join our Cluster Sales team at Four Seasons Hotels Qatar, representing Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl Qatar. This position reports directly to the Senior Director of Sales and plays a key role in driving revenue performance across both properties.

Administer the sales program of the hotel
Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.
Actively participates in achieving the departmental goals, which contribute to the Hotels budgets.
To solicit from assigned local corporate/ long stays / group/ leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.
To write strategic sales action plans for assigned local corporate/ long stays / group/ leisure segments.
Closely monitors accounts revenue and business productions
Maximizes up-selling opportunities whenever possible.
Attends related work functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
Plans sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets, which need coverage.
Reviews direct competition and conducts regular research.
With the assistance of the office supporting staff to keep and maintain the hotel data base and Central Information System in the most efficient and effective manner.
Complete weekly Golden S&C sales calls report.
To maintain an up-to-date record of all account corporate profiles on Golden S&C.
Conduct telemarketing and research from internet and internal resources to qualify accounts.
To project a professional image when representing The Hotel.
Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.
Handle any duties as designated by the Director of Sales.
Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.
To strive to meet / exceed sales target set by the Director of Sales.
Carry out the day-to-day sales activities in local corporate/ long stays / group/ leisure segments for rooms under the set policies and procedures.
Develop new accounts by mapping specific business and buying tendencies.
Conducts site inspections.
Maintains close communication with the Meetings and Events team in the group process of their accounts
Attends the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team
To cross-sell other sister properties, F&B, vouchers, SPA whenever possible.
To liaise with all WSOs to generate and follow up on potential sales leads.
Responsible for the training and development of other junior corporate and commercial sales staff the finest professional standard and lead by example.
Create and execute direct sales plan specific for new business development.

Desired Candidate Profile

Minimum of 2 3 years of experience in luxury hotels or resorts in a similar role
A bachelor s degree or equivalent professional qualifications are preferred
Strong communication skills, both verbal and written
Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons Brand Values
Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment
Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Strong bilingual writing skills, with the ability to communicate clearly and professionally.

Sales Manager Four Seasons Hotel