Sales Manager

3Sixty

Key Responsibilities

• 1. Team Leadership & Development:
• Recruit, onboard, train, and manage a team of offshore Tele-Sales Development Representatives, Account Executives and Sales Team-Leaders.
• Provide continuous, hands-on coaching and mentorship to elevate team performance, develop skills, and consistently exceed sales targets.
• Establish and manage clear sales quotas, KPIs, and performance objectives for the team and each individual.
• Cultivate a collaborative, high-energy, and winning remote team culture.
• 2. Sales Strategy & Execution:
• Design and execute a comprehensive sales strategy to successfully penetrate and expand our market share in the USA and Canada.
• Analyze market trends, customer needs, and competitor activity to identify and capitalize on new growth opportunities.
• Oversee the team's management of the entire sales cycle, from lead generation and qualification to deal closure, excisting client retentions and renewals.
• 3. Sales Operations & Analytics:
• Manage and optimize the sales pipeline and lead generation processes within our CRM.
• Develop accurate sales forecasts and create insightful performance reports for senior leadership.
• Leverage sales data and analytics to make informed strategic decisions and drive continuous improvement.
• Ensure rigorous documentation and tracking of all sales activities in the CRM for data integrity.
• 4. Client & Stakeholder Collaboration:
• Personally engage with key accounts and high-value prospects to support your team in closing strategic deals.
• Act as a senior point of escalation for client issues, ensuring swift and effective resolution.
• Collaborate closely with other stakeholder teams to ensure a seamless customer journey and align on go-to-market strategies.

What We Offer

• A competitive salary with an attractive, performance-based commission structure.
• The flexibility and autonomy of a remote/hybrid work model.
• A key leadership role with a significant impact on the company's international growth.
• An opportunity for professional development in a fast-growing, innovative industry.