Sales Manager

Smiths Group

Job responsibilities:

• Drive business development strategy that includes local sales infrastructure, projects and growth opportunities.
• Direct and manage the short term and medium-term sales/business objectives for the country in order to meet and exceed orders and sales targets.
• Establish strategic alliances with end-users and OEMs, cultivating long term commitment and cooperation for mutual benefit and added value.
• Evaluate tender requirements and RFQ s working closely with Commercial, Logistics and Legal teams to define right price levels and assure compliance and alignment with T&C s.
• Manage and drive agent activity to improve partnership and business opportunities for both parties.
• Identify new business opportunities and grow existing customer relationships in various industries, such as oil & gas, chemical, mining, power and water, Pulp & Paper, F&B.
• Manage the entire sales process, from initial inquiry to delivery and after-sales support while providing technical support and clarifications.
• Discuss and support the negotiation of contract terms and tenders while managing internal and external stakeholders.
• Record and accurately maintain customer information, opportunity data in CRM (C4C);
• Assure correspondence flow and proper communication of Oman office with suppliers, customers, distributor and local authorities.
• Assist Finance in resolving payment issues in case of product discrepancies our inaccurate invoices.
• To provide technical support to customers/distributor and prepare notifications for non-compliances when and if required while meeting or exceeding sales targets and main KPIs.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
• Establish annual, quarterly, monthly, or weekly sales plans, prioritize deliver accurate order forecasts.
• Responsible for exercising due diligence towards health & safety of self and others within the organization.
• Ensures compliance with the applicable HSE instructions, requirements, laws and regulations received from customers, regulatory and statutory bodies.
• Support service activity in country working alongside with the local service and workshop teams.