Sales Manager / Supervisor

Makaseb Capital

Key Responsibilities

• Develop and implement effective sales strategies to meet and exceed sales targets for VOIP products and services.
• Identify and pursue new business opportunities through market research, networking, and lead generation.
• Prepare and deliver compelling sales presentations and proposals to potential clients.
• Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
• Serve as the primary point of contact for key accounts, ensuring high levels of client satisfaction.
• Handle client inquiries, complaints, and escalations professionally and promptly.
• Analyze market trends, competitors, and customer needs to identify opportunities for growth.
• Provide regular sales forecasts, reports, and updates to senior management.
• Track and report on sales performance metrics and adjust strategies as necessary.
• Collaborate with cross-functional teams, including marketing, product development, and customer support, to align sales efforts with overall business objectives.
• Mentor and guide junior sales team members, providing training and support to enhance their performance.

Requirements

• Bachelors degree in Business Administration, Marketing, Telecommunications, or a related field.
• Proven experience 8-10 years in sales or business development.
• 3-5 years of experience in the telecommunications "VOIP" industry.
• Strong understanding of VOIP technology and telecommunications services.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Strategic thinker with strong analytical and problem-solving skills.
• Self-motivated and results-oriented, with a demonstrated ability to meet and exceed sales targets.
• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with sales performance metrics and reporting tools.
• Excellent in English.