Sales Officer

Oman Investment Authority

Job description

1. JOB PURPOSE

This position delivers sales fundamentals of distribution, merchandising, shelving, and pricing at the marketplace for the assigned territory outlets and access to remote locations, working towards achieving monthly volume & value sales targets. It involves defining and developing the van territory coverage plans per set and agreed daily journey.

This position is responsible for promoting sales through regular visit to customer and retail merchandising outlets, ensuring adequacy of stock (availability) and visibility of company products. Additional responsibilities of managing sales for the mobile store (van) including operating a cash register, helping customers locate specific goods, answer queries or close sales transactions. Though this is an entry-level position, it plays a critical role in the product delivery process function to remote locations through the mobile store and responsible to delivering the goods in lorries/trucks as per directions of the sales supervisor.

2. MAIN TASKS AND ACCOUNTABILITIES

Task Description

Maintaining mobile store (van)

Reaching out to remote locations for delivering products to current and potential customers

Maintaining sufficient stock in the van to fulfil requirements of customers

Accountable for stocks in the van, including stock loss and damages

Responsible for conducting complete sales transactions directly with end users/consumers

Cash sales collection and on time submission

Supporting retail outlets

• Ensuring availability of product(s) at all partner retail points
• Ensure product quality
• Segregate refrigerated and non- refrigerated products;
• Maintain temperature for refrigerated products to prevent spoilage

Sales responsibilities

Implement company visibility plan

Project good image of company among customers

Implement promotions/campaigns and help roll out new products

Establish excellent rapport with customers

Collect receivables/amounts due

Collecting and passing relevant information to management

• Addressing customer issues and communicating information to sales supervisor in a timely manner
• Report competitor activities in the market place
• Product advertising and ethical guidelines
• Review mechanism to ensure that all messaging/communication is vetted before it is released to the target audience

Teamwork

Effective communication within and outside the team (internal/external)

Create a supportive environment for the team members

Contribute to the team, letting others know information that may be useful or important

Help to create a fun, supportive work environment.

Health and Safety

Understand and ensure meeting the obligations of health and safety requirements of employment legislation.

Identify and contain/minimize product related health hazards reported by the consumer(s).

Maintain an event register for supply and subsequent recall of all defective products.

People Management and Reporting Responsibilities

Work with sales supervisor, sales coordinator, merchandiser, shelf stacker, other internal and external stakeholders for efficient and effective execution of sales

Keep accurate and up to date, information on stock replenishments

Proper weekly forecast to eliminate market returns

3. MAIN CONTACTS AND WORKING RELATIONSHIPS

Internal All Department Heads and Line Managers.

External Stakeholders, customers, agencies etc.

4. PERSON SPECIFICATION (Qualifications, Knowledge & Experience)

Education Level

(Minimum Requirement)

High school degree, diploma, or a GED equivalent qualification

Must be proficient in Microsoft Office.

Professional Qualifications

Certificate in Sales Management.

Work Experience

0-3 years experience in a related position. Knowledge FMCG food product is a must and of dairy industry desirable.

Job Specific Skills

• Communication Skills
• Presentation Skills
• Generic Skills
• Ability to multitask, prioritize, and manage time efficiently
• Integrity, discretion and loyalty
• Coaching and people management skills

Work Location

To be based in Depot across Oman and travelling national as per business requirement