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Job Description
Roles & Responsibilities
As a Sales Operations Associate Manager, your role will be diverse and essential to our operations. In this management role, you will support mainly our teams, who work with Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers.
Your responsibilities will include:
Provide clear direction and guidance to team members,
Identify and address team member training needs,
Facilitate open and effective communication within the team,
Collaborate with team members to find creative solutions to challenges,
Allocate resources effectively to optimize project outcomes,
Report regularly on team progress and key performance indicators,
Organizes team activities and interfaces with other teams to ensure optimal operational services to customers and business teams,
Monitor operation KPI s to enhance internal & external customer services levels,
Implement service and team strategy plans and goals in collaboration with other teams/customers,
Coaching & Team Training,
Review business performance metrics, provides governance and resolution support,
Implement and drive documentation and reporting of key metrics and results.
Desired Candidate Profile
Proven experience in a leadership or supervisory role, at least 5 years of experience,
Strong interpersonal and communication skills,
Ability to motivate and engage team members,
Excellent problem-solving and decision-making abilities.
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Operations Associate Manager
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Arrow Electronics Inc
Join our dynamic Sales Operations team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for a Sales Operations Associate Manager. As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.