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Experience
1 - 3 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
CRM management
- Manage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.
- Providing the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.
- Ensure to raise awareness on any issues faced with platforms used and communicate this with relevant stakeholders
- Supports the product set up (events, sponsorship, digital and print).
Sales support
- Assist with administrative activities in support of forecasting, preparing presentations for budget and strategy meetings.
- Key liaison point with Internal Teams such as Customer Service, Shared Services (Billings) and Event Operations
- Ensure to liaise and resolve Service Cloud cases communicationg to relevant stakeholders within required SLA
- Process Agent / Pavilion contracts and all Marketing Solutions contracts (complex contracts)
Desired Candidate Profile
- Ability to proactively handle and respond to queries from internal customers
- Experience in working with Salesforce
- Experience of data analysis and manipulation
- Good knowledge of Excel
- Well organised and good time management
- Eye for detail and problem solving
- Interpersonal skills, confident personality, high level of enthusiasm
- Proven ability to work under pressure
- Ability to work in a matrix organisation
Desired:
- Experience in working with Salesforce CRM
- Previous experience in the B2B / B2C events industry
- Experience with Expocad, A2Z or similar floor planning tools
Company Industry
- Advertising
- PR
- Event Management
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Operations Executive
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Informa Exhibitions
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
https://jobs.smartrecruiters.com/InformaGroupPlc/744000100524765