Sales & Operations Specialist

Gazebo Egypt

Posted on 7 Oct

Experience

2 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description:
E-commerce sales and operations specialist is responsible for ensuring the smooth and efficient functioning of the online store.

Core Responsibilities:

  • Order Management:
  • Receiving, processing, and fulfilling customer orders accurately and efficiently. This includes picking, packing, and shipping items.
  • Inventory Management:
  • Maintaining accurate stock levels, tracking inventory, and coordinating with suppliers to ensure sufficient stock availability.
  • Customer Service:
  • Addressing customer inquiries, resolving complaints, and handling returns or exchanges in a timely and professional manner.
  • Website Maintenance:
  • Ensuring the online store website is up-to-date, accurate, and user-friendly. This may include updating product information, images, and pricing.
  • Logistics and Shipping:
  • Coordinating with shipping providers, managing shipping costs, and ensuring timely delivery of orders.
  • Quality Control:
  • Implementing and maintaining quality control procedures to ensure products meet standards and are shipped in good condition.
  • Reporting and Analysis:
  • Generating reports on sales, inventory, and customer feedback to identify areas for improvement.

Desired Candidate Profile

  • From 2 to 3 Years of experience


Company Industry

Department / Functional Area

Keywords

  • Sales & Operations Specialist

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