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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities
- Actively involved in activation operations, KYC activities and other commercial support activities per guidance of the department managers
- Coordinate archiving operations and KYC processes on the distributor side
- Work in coordination with customer service by supporting in KYC, activations and other sales and operations-related requests
- Support all Sales function-related operational matters, aligned with the Head of the Sales&Ops
- Ensure all sales and field-related customer requests and issues are resolved on time with the desired level of satisfaction
- Coordinate with the vendors to track all pending delivery orders and ensure timely updates on their status with our colleges.
- follow up regarding the oodi buzz car activation and all related activations.
- check on the status of the D2D activation
Desired Candidate Profile
Education
- Bachelor s degree or above.
Experience
- 1 to 2 year of experience
- ability to work out of office
Competencies
Behavioral
- Serving our Customers
- Achievement Driven
- Team Work
- Information Seeking
- Relationship Building
Technical
- Financial Management
- Oral & Written Communication
- Managing Information
- Technology Application
IDE Competency
- Courage to Engage
- Addressing Bias
- Allyship
Company Industry
- Telecom
- ISP
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Operations Support Officer
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Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview Role Purpose Zain Iraq activliy recruting to hire a Sales Operations Support Officer who is responsible for supporting the Head of Sales and Operations regarding providing customer support in coordination with customer service units. Job requirements of this position include providing support regarding all field operations, including delivery operations, relations with outsourced service partners and management of distributors. In coordination with customer service units, this position provides active support in solving customer requests in Sales&Ops areas as well as providing support for field teams and third-party personnel as needed.