Sales Program Team Leader Assistant Manager English On Site Cairo
Genpact India pvt ltd
Posted 17 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
In this role, you will be responsible for service delivery and people development and be a client focused problem solver with strong analytical and continuous improvement attitude.
Responsibilities:
Manage the day-to-day operations in accordance with requirements and SLAs. Prompt identification by investigating deviations and resolution of Service delivery issues including implementation of preventative measures.
Provide exceptional people management +12 FTEs, mentorship and career development to members of your team, achieve low attrition levels and high employee engagement
Analytical bent of mind with the ability to root cause basis data and drive decisions
Drive operations teams to deliver continuous improvement and productivity/quality gains
Flag and escalate business risks timely to the client/supervisor
Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies
Interact with site lead and/or SDLs to understand any business reporting, data analytics requirements on regular basis
Drive performance management process based on the framework.
Ensure that our clients receive the highest level of sales and operational customer service
Liaise with cross-functional teams on structuring and executing operational and strategic services and programs
Develop and implement best practices for client interaction, sales, and services.
Desired Candidate Profile
Expert knowledge of social media, mobile apps, and digital and mobile marketing.
Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
Experience working in a sales or account management role with small businesses.
Proven track record of reaching and exceeding sales goals.
Strong communication and interpersonal skills, good at work under pressure.
Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up
High school diploma or bachelor s degree with experience in leading teams
Relevant years of marketing, brand advertising, media sales, and/or online advertising experience.
Ability to perform well in a highly dynamic, rapidly changing environment
Creative, outside-the-box thinker and strategist
Excellent communication and presentation skills
A team player and collaborator
Proficient level of English min C1 This job will require working in a normal shift, Monday to Friday
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Program Team Leader Assistant Manager English On Site Cairo
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Genpact India pvt ltd
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. br>Inviting applications for the role of Sales Program Team Leader Assistant Manager English On Site Cairo