Sales Representative - Indoors
Velvet Services
Posted on 22 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Follow up on clients' requests from the hotline, emails, mobile application, systems and calls coordinating accordingly until completion
Generate sales leads
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Upsell services and products
Give customers information about products and services, take orders, and process returns
Know our services / products inside and out so that you can answer questions
Keep records of customer interactions, transactions, comments, and complaints
Communicate and coordinating with colleagues as necessary
Take the extra mile to engage customers
Submit daily / weekly / monthly progress reports
Establish, maintain and revise filing and record keeping systems
Proper Reporting
Have some Marketing love
Other duties as assigned
Desired Candidate Profile
Holds a Bachelor's Degree
Excellent English Skills (Written & Spoken)
Computer Literate
1-2 years experience working with customer service
Company Industry
- Facilities Management
Department / Functional Area
- Sales
- Business Development
Keywords
- Sales Representative - Indoors
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Velvet Services