Sales Specialist- Heavy Machines Industry XCMG Trading Company Limited

Sales & Business Development:

1. Identify and pursue new business opportunities in the heavy machinery sector.

2. Develop and maintain a strong sales pipeline through effective prospecting and lead generation.

3. Meet or exceed sales targets and quotas.

Customer Relationship Management:

1. Build and maintain strong, long-term relationships with key customers.

2. Understand client needs and provide solutions that meet their requirements.

3. Conduct regular follow-ups to ensure customer satisfaction and repeat business.

Product Knowledge & Demonstrations:

1. Stay updated on the latest heavy machinery products and industry trends.

2. Conduct product presentations and demonstrations to prospective customers.

3. Provide technical assistance and support to customers during the sales process.

Negotiation & Closing:

1. Negotiate terms and conditions of sales agreements to achieve mutually beneficial outcomes.

2. Prepare and present proposals, contracts, and agreements to customers.

3. Close sales and ensure a smooth handover to the operations team for order fulfilment

Market Research & Analysis:

1. Monitor market trends, competitor activities, and customer preferences.

2. Provide feedback to the management team on market developments and potential growth areas.

3. Assist in the development of marketing strategies and promotional campaigns.

Reporting & Documentation:

1. Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system.

2. Prepare regular sales reports and forecasts for management review.

3. Ensure all documentation and contracts are completed accurately and promptly.

4. Work closely with internal departments, including Marketing, Operations, Parts, Service, HR, Finance, Warehouse, and Logistics, to ensure seamless coordination.

5. Undertake additional job roll-related tasks as necessary to support the company's mission and operations.

6. Carry out additional tasks as requested by management.

• In-depth understanding of heavy machinery, including technical specifications, applications, and market trends.
• Familiarity with brands, models, and equipment commonly used in construction, mining, agriculture, and other relevant sectors.
• ability to understand and explain the technical aspects of heavy machinery to clients.
• Capability to assess customer needs and recommend appropriate equipment solutions.
• Proficiency in using CRM software to track sales activities, customer interactions, and manage the sales pipeline.
• Strong customer service skills to maintain and grow client relationships.
• ability to analyze market trends, competitor activities, and customer needs to identify new business opportunities.
• Experience in pricing strategies and developing competitive offers.
• Knowledge of Arabic and English languages