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Nationality
Any Arab National, Lebanese
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Reporting to the Area Manager, the Sales Supervisor is responsible for leading and supporting the sales team within the store to ensure exceptional customer service, achieve sales targets, and maintain operational efficiency. This role involves overseeing daily sales activities, motivating team members, and ensuring that the store meets its performance objectives. The Sales Supervisor also assists the Area Manager in various operational tasks and acts as the lead in the manager's absence.
OPERATIONAL
▪ Drive sales performance by motivating the team to meet or exceed sales targets. ▪ Provide exceptional customer service, addressing customer needs, resolving issues, and ensuring a visually appealing sales floor and a positive shopping experience
▪ Ensure that the sales floor is well-organized, fully stocked, and visually appealing to attract customers
▪ Assist the Store/Area Manager with opening and closing procedures, including cash handling and securing the store
▪ Monitor inventory levels and coordinate with the inventory team to ensure product availability
▪ Build strong relationships with customers, offering personalized service and product recommendations and promote customer loyalty programs and encourage repeat business ▪ Handle customer complaints and issues with a focus on satisfactory resolution
▪ Track daily sales performance and report on key metrics to the Store/Area Manager and assist in preparing sales reports for management review ▪ Handle administrative tasks related to sales promotions, special events, and customer outreach initiatives
QUALITY CONTROL & COMPLIANCE
▪ Ensure that all health and safety regulations are followed, maintaining a safe environment for customers and staff.
▪ Monitor and enforce loss prevention policies to minimize theft and shrinkage.
▪ Conduct regular audits of sales and inventory processes to ensure compliance with company standard
TEAM LEADERSHIP
▪ Supervise and guide sales staff, providing training, coaching, and feedback to enhance their performance
▪ Assist in the recruitment, onboarding, and training of new sales staff
▪ Lead daily team meetings to communicate sales goals, promotions, and operational updates
▪ Act as the store lead in the absence of the Store/Area Manager, ensuring that operations run smoothly
▪ Foster a culture of positive and collaborative team environment, encouraging open communication and teamwork
▪ Assist with scheduling, timekeeping, and payroll tasks as needed
Employment Type
- Full Time
Department / Functional Area
Keywords
- Sales Supervisor
- Retail Sales Supervisors
- Customer Services
- Retail Sales
- Arabic
- Guest Relationship Management
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Global Catering services
Global Catering Services or better known as GCS, founded in 2012, is one of the largest and fastest growing food inspired companies in the UAE. It serves as a significant F&B, retail. manufacturing and wholesale arm of the parent company. GCS started its celebrated journey with acquisition and introduction of renowned restaurants and eateries, which have since then become important culinary landmarks and an indispensable part of the food & beverage space in the UAE. This ambitious journey in establishing UAE as the world-class culinary destination, began with the acquisition and re-establishment of locally prominent restaurants and roasters in Abu Dhabi, who have been in the industry for more than three decades, like Zahrat Lebnan, Lebanese Roaster and Nasr Grill, to name a few. Apart from revamping restaurants and reintroducing them better than ever, GCS also has a talent for creating their own unique concept. The brands speak of the rich, hospitable and ever so innovative and unique culture of the UAE. Verdura, which is the newly opened Brand, is GCS’s very own concepts, which has been developed by carefully studying the market and catering to the needs of the consumers. GCS aims at renovating many more brands in the future and reinstating them with a touch of their signature flair, in the hopes of providing vibrant and multi-cultural residents of the UAE a taste of the best. GCS strives to constantly reach the demands of the ever-growing F&B market of the UAE, while maintaining the quality of service. Having an elegant style of catering, GCS’s catering arm is their most versatile division, with services that can be tailored for various types of events. Offering an extensive menu for corporate and private occasions, GCS has provided their catering services to numerous esteemed clients in the UAE. Since its inception, GCS has successfully positioned itself as a leader and an industry expert in the F&B, retail, manufacturing, wholesale and distribution sector with a total of 11 distinguished brands under one umbrella, from single owner-managed restaurants to national and international chains in the UAE and MENA region. The continued success of GCS is a product of high standards, hands-on personnel and consistent quality of the services offered. GCS provides an extraordinary experience to its customers, ensuring complete satisfaction. The group also boasts of a manufacturing and wholesale wing under Meera Al Sham Global, consisting of brands such as Diwan Al Muhanna, Malaza and Lebanese Roaster, while Golden Sands is responsible for the distribution network under the group. Global Catering Services is working aggressively to expand their FMCG division, along with the introduction of new manufactured products.
Read MoreMs. Kavitha - TA
P.O. Box 48244, Abu Dhabi, UAE, Abu Dhabi, United Arab Emirates (UAE)
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