Sales Support Coordinator

Acrobatica Middle East

Employer Active

Posted 7 hrs ago

Experience

1 - 3 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a Sales/Commercial Coordinator at Spider Access, you ll be the face of our company, handling customer queries, preparing quotations, and following up with clients to ensure seamless project delivery. Your role will include:

Customer Queries & Support

  • Respond to customer inquiries via phone, email, and other channels, providing timely and accurate information about our services.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Collaborate with our operations team to ensure customer needs are met and exceeded.

Quotations & Proposals

  • Prepare and submit high-quality quotations, proposals, and tenders that showcase our expertise and services.
  • Ensure accurate pricing, technical specifications, and terms & conditions.
  • Collaborate with our operations team to ensure seamless project delivery.

Order Management & Invoicing

  • Prepare and process sales orders, ensuring accuracy and timeliness.
  • Generate invoices and ensure timely payment collection.
  • Maintain accurate records of sales, orders, and customer interactions.

Sales Administration

  • Maintain accurate sales records, reports, and databases.
  • Ensure timely and accurate sales forecasting and pipeline management.
  • Collaborate with our sales team to identify opportunities for growth and development.

Communication & Collaboration

  • Communicate effectively with customers, colleagues, and stakeholders.
  • Collaborate with our operations team to ensure seamless project delivery.
  • Provide feedback and suggestions to improve our sales processes and customer service.

Desired Candidate Profile

Proven experience in sales administration, customer service, or a related field (minimum 1-2 years).

Strong understanding of sales processes, customer service principles, and administrative procedures.

Excellent communication, interpersonal, and organizational skills.

Proficiency in Microsoft Office, CRM software, and other relevant tools.

Ability to work independently and as part of a team.

Strong attention to detail and accuracy.

Company Industry

  • Construction
  • Civil Engineering

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Sales Support Coordinator

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Acrobatica Middle East

Spider Access is a leading provider of IRATA rope access services, specializing in work at heights. As part of Acrobatica Group, we re committed to delivering top-notch solutions and exceptional safety standards. Our team is dedicated to pushing boundaries and achieving new heights literally!

https://acrobaticagroup.me/sales-support-coordinator-position/