Sales Support Manager TK Elevator Saudi Arabia

1. Team Leadership & Management

• Manage and develop the Sales Support team, ensuring high performance and engagement.
• Establish a sustainable development plan and implement a succession strategy for key roles.
• Monitor workload distribution and optimize team efficiency.

2. Technical & Commercial Support

• Oversee the review of all incoming inquiries, ensuring accurate technical specifications and detailed costing (including factory material and local costs).
• Support the Pre-Sales function with early involvement in projects, providing technical studies and traffic analysis.
• Ensure timely and accurate preparation of proposals and quotations in line with company standards.

3. Order Review & Accuracy

• Conduct thorough reviews of projects prior to order placement, ensuring zero tolerance between estimation and Purchase Order to the factory.
• Enable Operations Project Managers/Engineers to issue Purchase Orders without errors or discrepancies.

4. Client & Sales Interaction

• Attend client meetings alongside Sales Representatives when required to provide technical expertise and support.
• Act as a liaison between Sales, Operations, and the factory to resolve technical or commercial queries.

5. Continuous Improvement & Compliance

• Implement best practices and process improvements to enhance accuracy and efficiency.
• Ensure compliance with company policies, technical standards, and safety regulations.