Sales Support & Reception

SMG Automobile Services

Employer Active

Posted on 12 Apr

Experience

0 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Sales Coordination & Support Skills:

  • Capable of coordinating with internal teams including Sales Consultants, Porsche Pro, and after-sales departments.

  • Experience in scheduling and managing test drive appointments, customer follow-ups, and showroom logistics.

  • Ability to monitor the status of leads, update sales pipelines, and ensure timely customer communication.

Personal & Interpersonal Skills:

  • Excellent communication and interpersonal skills with a customer-centric approach.

  • High level of organization, accuracy, and attention to detail.

  • Ability to work under pressure, prioritize tasks, and meet tight deadlines.

  • Professional appearance and behavior consistent with Porsche brand values.

  • Fluent in English and Arabic (written and spoken).

  • Strong sense of ownership, confidentiality, and integrity in handling sensitive customer and company data.

Desired Candidate Profile

Requirements

Education & Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field from a recognized university.

  • Additional certifications in CRM systems, Sales Operations, or Automotive Sales Management are considered a plus.

Experience:

  • Minimum 0 to 3 years of experience in sales operations, administrative support, or customer service, preferably in the automotive or luxury retail sectors.

  • Hands-on experience with contract handling, offer preparation, and sales documentation.

  • Familiarity with vehicle registration, delivery procedures, or test drive processes is an advantage.

Technical Skills:

  • Proficiency in Microsoft Office (especially Excel, Outlook, and PowerPoint).

  • Strong command of CRM platforms such as Salesforce, SAP, or other automotive dealer management systems.

  • Ability to manage sales documentation workflows, organize files, and maintain accurate digital records.

  • Understanding of automotive administrative cycles, including invoicing, vehicle handover, and customer documentation.

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Sales Support & Reception

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SMG Automobile Services

BenefitsWhy Join SMG?

Legacy, Leadership & Vision

  • Join a pioneering organization with over five decades of excellence in Egypt’s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, and a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, in addition to most reliable and business partners of automotive garage tools and equipment.
  • Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership.

Meaningful & Impactful Work

  • Contribute to a company that isn’t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt.
  • From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers.

Growth & Development

  • SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, you’ll gain access to tools and knowledge that help you thrive as a leader.
  • Whether you’re optimizing operations or leading financial strategy, your contribution will drive real results.

People-First Culture

  • Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levels—including 24/7 access to HR support—because we believe that progress begins with honest conversation.

Competitive Rewards & Benefits

  • Enjoy a comprehensive compensation package designed to support you and your family, including:
  • Medical, social, and life insurance
  • Pension plan
  • Annual salary review and profit-sharing program
  • Exclusive discounts on service, spare parts, and branded items
  • Fully paid training programs

Read More

https://smgeac.zohorecruit.com/jobs/Careers/641448000006309950/