Salesforce Administrator

Scale Army

The Salesforce Administrator will provide day-to-day system support, maintain data integrity, and optimize the Salesforce environment for internal teams. The ideal candidate will have hands-on experience in Salesforce administration, user support, and data management, with strong attention to detail and a process-oriented mindset. A background in advertising is preferred but not required.

This role is ideal for someone who enjoys troubleshooting, documentation, and cross-team collaboration to ensure seamless operations.

Key Responsibilities

• System Cleanup & Maintenance

  • Resolve duplicates, correct invalid entries, and maintain data consistency within Salesforce.

  • Ensure the system remains organized, optimized, and efficient for daily use.

• User Setup & Permissions

  • Manage user accounts, profiles, permission sets, and sharing rules.

  • Serve as the main point of contact for onboarding, user training, and troubleshooting.

• User Support & Training

  • Provide ongoing support to internal users to enhance system utilization.

  • Promote adoption through clear communication, guidance, and best practices.

• Documentation

  • Maintain accurate documentation of fields, workflows, rules, and processes for internal reference.

• Reporting & Dashboards

  • Build and maintain dashboards and reports to support sales, operations, and leadership needs.

• Workflow & Automation

  • Support and optimize existing automation and Flows (ability to read Flows is required).

  • Identify opportunities to streamline and improve operational processes.

• Data Management

  • Perform data entry using Data Loader and manual updates while ensuring accuracy.

  • Collaborate with teams to uphold data integrity across multiple integrated sources.

Qualifications

Experience

• 2 4 years of experience as a Salesforce Administrator or in a related role.

• Proven experience with Salesforce setup, user management, and system maintenance.

• Experience managing organizations with multiple data sources integrating into Salesforce is a plus.

• Background in advertising or marketing environments is advantageous but not required.

Skills

• Proficiency in reading and understanding Flows.

• Familiarity with Excel and Google Workspace.

• Strong organizational and analytical skills with exceptional attention to detail.

• Process-oriented and operationally minded, focused on continuous improvement.

• Excellent communication and collaboration skills across cross-functional teams.