Salesforce Administrator

Mozn

About the role

Salesforce Administration

• Manage and maintain Salesforce configuration, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types
• Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability
• Monitor system usage, adoption, and performance; proactively identify areas for improvement

Business Support & Optimization

• Act as the primary point of contact for Salesforce-related questions, issues, and enhancements
• Translate business requirements into scalable Salesforce solutions
• Build and maintain reports and dashboards to support sales performance and executive reporting
• Support lead, opportunity, account, and pipeline management processes

Automation & Enhancements

• Design and maintain automations using Flow, process automation, and approval processes
• Assist in testing, deployment, and documentation of new features and system updates
• Evaluate and manage Salesforce AppExchange applications and integrations

Governance & Best Practices

• Ensure adherence to Salesforce best practices, security standards, and data governance policies
• Create and maintain user documentation, training materials, and process guides
• Support onboarding and ongoing training for Salesforce users

Qualifications

• 2 5+ years of hands-on Salesforce Administration experience
• Strong understanding of Salesforce data model, security, and reporting
• Experience with Salesforce Flow and automation tools
• Strong analytical, problem-solving, and communication skills

Key Skills

• Technical troubleshooting and analytical thinking.
• Deep understanding of GTM (Sales, Marketing, CS) processes.
• Integration and API fluency.
• Data governance and quality management.
• Cross-system workflow design.
• Project management and vendor coordination.
• Ability to work independently and in partnership with GTM teams.