Scrum Master Arrow Electronics Inc

Role Overview

Arrow Electronics is seeking a proactive and experienced Scrum Master to support cross-functional Agile teams working on Arrow.com, one of the largest B2B electronics e-commerce platforms in the world. The Scrum Master will be responsible for guiding teams through Agile delivery processes, enabling continuous improvement, and fostering a culture of collaboration and accountability.

Key Responsibilities

• Facilitate Agile ceremonies (daily standups, sprint planning, retrospectives, demos, backlog refinement)

• Coach team members, Product Owners, and stakeholders on Agile values, principles, and best practices

• Identify, remove, and escalate impediments to ensure continuous delivery of value

• Drive Agile maturity and team performance metrics (velocity, throughput, cycle time, etc.)

• Collaborate closely with Technical Analysts, Developers, and Product Owners to ensure backlog health and sprint goal alignment

• Support the adoption of Agile delivery tools such as Jira, Confluence, and Miro

• Work with the Agile Delivery Manager to align team delivery with broader platform initiatives and technical standards

• Promote a safe environment for innovation, experimentation, and continuous learning

Required Qualifications

• 3+ years experience as a Scrum Master in enterprise Agile environments

• Strong knowledge of Agile frameworks including Scrum, Kanban, and SAFe

• Experience supporting digital product teams in e-commerce, retail, or customer experience platforms

• Proven ability to guide teams through change and digital transformation initiatives

• Hands-on expertise with Jira and Confluence for Agile tracking and documentation

• Excellent facilitation, communication, and servant leadership skills

Preferred Skills

• SAFe Scrum Master certification (SSM), Certified Scrum Master (CSM), or equivalent

• Experience with scaled Agile delivery models and cross-team coordination

• Familiarity with platforms like Adobe Experience Manager (AEM), SAP Commerce Cloud (Hybris), and API-first architectures

• Exposure to DevOps pipelines and CI/CD workflows

• Ability to support team performance analytics and OKRs