Scrum Master

Client of Xperts4

Key Responsibilities

• Lead Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Facilitate communication and collaboration within the team and with stakeholders.
• Identify and remove impediments to ensure smooth project delivery.
• Define, plan, and execute project activities, scope, timelines, and budgets.
• Coordinate between internal teams, clients, and vendors to ensure project milestones are met.
• Track risks, issues, and progress to maintain delivery quality.
• Serve as the bridge between technical and non-technical teams.
• Support backlog refinement, prioritization, and Agile reporting (velocity, burndown charts, etc.).
• Promote continuous improvement and uphold a servant-leadership mindset.

Core Requirements

• Proven experience as a Scrum Master delivering Agile projects.
• Strong understanding of Agile principles and the Scrum framework.
• Excellent facilitation, communication, and stakeholder management skills.
• Experience managing projects with defined scope, schedules, and budgets.
• Background in financial or payment systems (e.g., card issuance, processing, ePayment).
• Bachelor s degree in Computer Science, MIS, Business Administration, or a related field.
• PMP or Agile Scrum Master certification.
• Proficiency in Agile project management tools (e.g., Microsoft Azure DevOps, Atlassian Jira).
• Open to travel

Preferred Qualifications

• 3+ years of experience in similar roles.
• Experience in backlog management and prioritization.
• Familiarity with Agile metrics and reporting practices.
• Strong technical background and understanding of technical project lifecycles.
• Exposure to scaling Agile frameworks (SAFe, SEMAIL_ADDRESS, or Nexus).
• Skilled in conflict resolution and team motivation.
• Very good written and verbal communication skills.

Nice to Have

• Knowledge of complementary methodologies such as Kanban, XP, or DevOps.
• Additional Agile certifications (PSM II, SAFe Agilist, ICAgile, etc.).