Secretary / Admin

Client of Hire Lebanese

1. Administrative and Clerical Support

Manage and organize physical and electronic filing systems, ensuring all student, personnel, and operational documents are accurately filed and easily retrievable, with strict adherence to confidentiality protocols.

Draft, format, and prepare various documents, letters, reports, and memos using Microsoft Word.

Maintain and update complex records, databases, student attendance sheets, billing logs, and inventory lists using Microsoft Excel, including creating formulas and simple data analysis charts as needed.

Assist in the preparation of materials for meetings, workshops, and therapy sessions.

2. Communication and Correspondence

Manage the center's communication channels, including sorting and responding to emails promptly and professionally.

Handle all incoming and outgoing calls, directing inquiries to the appropriate staff members, and taking clear, detailed messages.

Maintain professional communication via digital platforms, including WhatsApp for urgent or quick correspondence with parents, staff, or external parties, while maintaining boundaries and professionalism.

Serve as the primary receptionist, greeting parents, visitors, and students with a warm and professional demeanor.

3. Scheduling and Appointments

Manage the Center Director's and/or key staff members' schedules and appointments, including coordinating therapy sessions, parent meetings, staff training, and external professional visits.

Schedule and confirm appointments, sending reminders via email or WhatsApp as necessary.

Coordinate the booking of meeting rooms and resources.

4. Special Needs Center Specific Duties

Assist the administrative team with the logistical aspects of Individualized Education Programs (IEP) or Individualized Service Plans (ISP) meetings, including scheduling and sending notices to relevant parties (parents, therapists, educators).

Handle the flow of sensitive and confidential student information, ensuring data protection policies are followed.

Maintain positive and cooperative relationships with students, parents, staff, and external stakeholders.