Securities Services - Middle Office Associate
JPMorgan Chase & Co.
Employer Active
Posted 4 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Work a part of a global Client Facing team providing direct support across a wide variety of products and markets
Build strong internal and external working relationships and partnerships with JPM clients and operational teams to ensure we provide a best in class service offering
Provide value add client service and operational subject matter expertise for Asset Servicing, Cash, FX and Trade enquiries.
Perform root cause analysis of Asset Servicing (COAC's and Income), Cash, FX and Trade issues / enquiries for internal and external stakeholders and review opportunities to encourage them to utilise JPM offered products for self-serviceable opportunities.
Identify opportunities to reduce client enquiries, improve client STP rates for cash, FX, Asset Servicing and trade instructions, manual fax reduction / any bespoke client processes
Desired Candidate Profile
Self-motivated, flexible, innovative, adaptable and analytical
Excellent prioritisation, planning, organisational and time management skills
Excellent interpersonal skills, confident at interacting with and communication with internal and external parties
Ability to multitask and work in a fast paced environment essential
Some industry/product knowledge in Trades, Cash or Asset Servicing would be advantageous
Company Industry
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JPMorgan Chase & Co.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.