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Vacancy
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Job Description
Roles & Responsibilities
You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.
You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings
You will coach the team to identify resolutions to issues blocking go-live of customer success projects by leveraging security technical subject matter expertise. Support them to lead technical conversations with customers to drive value from their Microsoft investments, by delivering all work according to Microsoft best practices and policies and using repeatable Intellectual Property (IP) and run your business and develop your team to meet customer needs and Microsoft business targets. Coach team to deliver according to MS best practices & using repeatable Intellectual Property (IP).
You will foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement and coach team to contribute to repeatable IP.
You will leverage your ability to apply principles, systems, tools, and strategic insights to sustainably improve key performance metrics (KPIs) and drive operational efficiencies and coach the team on situational fluency by studying your customer, understanding the situation, "reading the room" and reacting accordingly as you coach the teams on how and when to pivot customer/ internal conversations based on what you observe in your environment.
You will leverage the breadth of your technical experience and knowledge in foundational security, foundational AI, architecture design, with depth Subject Matter Expertise in security to deliver the end-to-end security story for Microsoft, highlighting the value proposition using your experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, SOC monitoring (SIEM / SOAR), and Extended Detection & Response (XDR) + SIEM, Cloud Security, and Identity.
Desired Candidate Profile
Required Qualifications
- Strong Security technical experience and knowledge
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- People management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Preferred Qualifications
- Experience working in a customer-facing role (e.g., internal and/or external).
- Good understanding of the CEMA region.
- Experience leading technical projects, teams, or functions
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Company Industry
- IT - Software Services
Department / Functional Area
- Architecture
- Interior Design
Keywords
- Security Cloud Solution Architecture Manager
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Microsoft
Microsoft Corporation, leading developer of personal-computer software systems and applications. The company also publishes books and multimedia titles, offers e-mail services, and sells electronic game systems, computer peripherals (input/output devices), and portable media players. It has sales offices throughout the world. In addition to its main research and development centre at its corporate headquarters in Redmond, Washington, U.S.