Security Officer Four Seasons Hotel

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.

Security Officer

Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Security Officer who shares our passion for excellence and is enthusiastic about creating the ultimate experience.

About The Role

Security Officer

Who shares our passion for excellence and is enthusiastic about creating the ultimate experience.

What You Will Do

The ability to actively participate in the day-to-day security operations of the property to ensure the security of all guests, personnel, and property.
The ability to patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
The ability to handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
The ability to assist handicapped guests.
* The ability to implement all policies, procedures, and instructions regarding security.
The ability to assist in implementing preventive security programs.
The ability to investigate crimes committed against the hotel, guests, and employees
The ability to document all incidents occurring in the hotel.
The ability to assist hotel staff in handling unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance, and natural disasters.
The ability to remain informed of current local laws and regulations as they relate to the hotel, particularly in areas of guest, patron, and employee nights.
The ability to take an active role in the implementation of the hotel's fire plan, including the General Communication Center, the Command Post, all technical equipment, and the roles each employee/manager plays.
The ability to assist in training related to the hotel's emergency procedures.
The ability to control the key, lock system, alarm system, and fire protection system.
The ability to respond properly to any hotel emergency-
The ability to conduct VIP escort in a professional de courteous manner.
The ability to monitor the Closed-Circuit Television (CCTV), and if needed, review the NVR system.

What You Bring

A college degree, preferably specializing in management or equivalent experience, is required.

Have knowledge of Rooms & Front Office, labour control, merchandising, and accounting.

Have the ability to operate computer equipment and other Rooms & Front Office computer systems.

Have reading, writing, and oral proficiency in the English language.

0-1 years of previous experience in a similar role in five-star luxury hotels