Security Presales Consultant Global Brands Group Holding Limited (GBG)

Overview

The Security Presales Consultant is responsible for supporting the sales process by delivering technical knowledge, conducting product demonstrations, and understanding customer requirements to align Security solutions accordingly. This role requires collaboration with the sales team, customers, and internal departments to create compelling value propositions and drive sales success.

Key Responsibilities

• Presales Support:
  • Collaborate with the sales team to understand client needs and provide tailored solutions.
  • Conduct product demonstrations and technical presentations to prospective clients, showcasing the security solutions features, functionality, and business benefits.
  • Assist in creating sales proposals, RFP (Request for Proposal) responses, and technical documentation.
• Technical Expertise:
  • Act as a technical expert on security solutions, understanding the architecture, functionalities, and integrations.
  • Offer technical consultancy to potential customers, helping them understand how the solutions can meet their specific requirements.
  • Collaborate with sales and delivery teams to stay updated on the latest technology updates and features.
• Client Engagement:
  • Engage with customers to gather detailed requirements and conduct needs assessments.
  • Provide technical support during client meetings, both in-person and remotely.
  • Address technical queries and challenges raised by clients during the sales cycle.
• Solution Design:
  • Translate customer needs into a technical solution by developing technical proposals and sizing.
  • If necessary, collaborate with the delivery teams to design custom solutions to meet unique customer requirements.
• Sales Enablement:
  • Work closely with the sales team to strategize on client presentations, workshops, and competitive positioning.
  • Develop technical sales materials such as presentations, case studies, and whitepapers to aid in the sales process.
• Training and Knowledge Transfer:
  • Provide product training sessions for both internal teams and customers.
  • Ensure a smooth handover of technical knowledge to the post-sales and implementation teams after closing the sale.

Technical Qualifications

• Experience: 5+ years of experience in a presales or similar technical role, preferably in the Security solutions. A previous strong experience in Microsoft Security solutions is a must.
• Educational Background: Bachelor s degree in Engineering, or a related field.
• Technical Knowledge: Strong understanding of
• Microsoft Defender XDR.
• Identity and Access Management
• Endpoints Management and Security.
• Cloud Apps security, Email Security, Information Protection and Data Loss Prevention.
• SOC Operations, VAPT and offensive security, and Security standards.

Key Personal Skills

• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Problem-solving: Strong analytical skills to assess customer needs and propose appropriate technical solutions.
• Customer-Centric Mindset: A passion for delivering exceptional customer experiences and solutions that solve real business problems.
• Presentation Skills: Ability to conduct engaging and persuasive presentations and product demos.
• Teamwork: Ability to collaborate effectively with sales, delivery, and project management teams.