Seles Executive Prime line home furniture fz-llc

1. Customer Assistance & Consultation

• Greet customers and understand their needs (home, office, hotel, etc.)

• Recommend suitable furniture based on space, budget, and preferences

• Explain product features, materials, durability, and warranty

2. Product Knowledge

• Maintain detailed knowledge of furniture types (sofas, beds, dining sets, wardrobes, office chairs, etc.)

• Explain differences in wood types, fabrics, finishes, and pricing

• Stay updated on new arrivals and promotions

3. Sales & Target Achievement

• Meet monthly and quarterly sales targets

• Upsell and cross-sell related products (mattresses, décor, cushions, etc.)

• Convert walk-in customers into buyers

4. Showroom Management

• Ensure displays are clean and attractive

• Arrange furniture according to company standards

• Check stock availability and coordinate with warehouse

5. Order Processing

• Prepare quotations and invoices

• Coordinate delivery schedules with logistics team

• Ensure proper documentation and payment collection

6. After-Sales Service

• Follow up on delivery and installation

• Handle complaints or returns professionally

• Maintain long-term customer relationships

7. Market Awareness

• Monitor competitors’ pricing and offers

• Provide feedback to management on customer preferences