Senior Account Manager

Hexagon Geosystems

Key Responsibilities:

• Responsible for EAM business growth in KSA and Bahrain.
• Act as the primary point of contact for New/Existing clients.
• Develop a deep understanding of client business objectives and align EAM strategies to support those goals.
• Drive customer satisfaction through proactive account planning, relationship building, and continuous improvement initiatives.
• Identify upselling and cross-selling opportunities within existing accounts.
• Monitor and report on account performance, customer health, and revenue forecasts.
• Serve as a trusted advisor to clients on industry best practices in asset lifecycle management, maintenance strategies, and compliance.

Education / Qualifications

• Bachelor s degree in business, Engineering, Information Technology, or related field (MBA is a plus).
• 7+ years of experience in account management, with at least 3 years in EAM or related enterprise software.
• Knowledge of EAM platforms such as Hexagon EAM, IBM Maximo, SAP EAM, or similar products.
• Proven success in new accounts and achieving revenue targets.
• Strong presentation, negotiation, and stakeholder management skills.
• Ability to travel as required.

Preferred Skills:

• Industry knowledge in sectors such as utilities, manufacturing, transportation, or oil & gas.
• Understanding of IoT, predictive maintenance, and digital transformation trends.
• Experience with contract management and renewals in a SaaS or license-based model.