Senior Administrateur Système et Réseaux

Sopra Steria

Posted 30+ days ago

Experience

3 - 9 Years

Job Location

Tunisia - Tunisia

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Your tasks

Support Management, Design and Strategy

  • Participate in defining, improving and adjusting the support strategy
  • Maintain and improve the good relationship between the various support stakeholders, at both group and local levels.
  • To propose and implement short- and medium-term actions aimed at improving the quality of service provided to customers, while respecting budgets and deadlines
  • Facilitating Problem Management and Root Cause Analysis workshops
  • Train and supervise the technical support team in incident resolution

Transition of services

  • Supporting project teams to prepare for the operational rollout of the group's new infrastructure solutions and components
  • Implementation of SLAs, processes and support diagrams
  • Orchestration, automation and industrialization of support processes
  • Change management
  • Knowledge base management

Technology watch

  • Follow best practices in networking and systems
  • Propose continuous improvements to infrastructure performance and security

Desired Candidate Profile

Qualifications

  • Graduate of an engineering school or a technical university program
  • Proven experience (3 to 7 years) in network and systems administration, ideally in a software-based IT environment
  • Proficiency in network technologies: TCP/IP, VLAN, OSPF, BGP, DNS, DHCP
  • Excellent knowledge of network equipment: Cisco, Fortinet, Palo Alto
  • Experience with monitoring tools: Zabbix
  • Good foundation in network security (firewalls, IDS/IPS, VPN, SSL)
  • Knowledge of systems and virtualization: Linux, VMware
  • Additional skills: SSO, CFT, storage
  • Knowledge of scripting (Python, Bash) is appreciated.
  • Autonomy, rigor and a sense of service
  • Analytical and diagnostic skills
  • Good interpersonal skills and team spirit

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Senior Administrateur Système Et Réseaux

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Sopra Steria

Sopra HR Software, a subsidiary of Sopra Steria, offers comprehensive HR solutions perfectly tailored to the needs of Human Resources Departments and medium and large organizations in the public and private sectors.

Specializing in HR management, payroll and talent management in a local and international context, Sopra HR supports more than 950 clients, in on-premise or cloud mode.

Partnering in the success of its clients' digital transformation towards HR 3.0, Sopra HR, a global player in Human Resources, prioritizes Co-innovation, promotes HR performance issues and emphasizes the employee experience.

Read More

https://jobs.smartrecruiters.com/SopraSteria1/744000115664292-senior-administrateur-systeme-et-reseaux-

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