Senior Analyst | Growth - Account Commercial Operations Deloitte

Key responsibilities

Project Setup & Pass-Through Code Management

• Coordinate with project teams to collect required documentation (PO, SOW/Contract, IFA, DMRS case, Jupiter ID, D365 project code).
• Prepare and submit Job Opening Forms to SRTA Finance for pass-through code creation.
• Track and follow up on pass-through code setup to ensure timely project activation.
• Maintain accurate records and documentation for each project.

Invoicing & Vendor Portal Management

• Coordinate with delivery teams to gather and validate invoicing inputs, including PO details, pay line items, and supporting documentation.
• Ensure invoices are accurately booked against the appropriate pass-through codes.
• Raise invoices in D365 in line with agreed commercial terms.
• Manage submission of Work Confirmations and invoices via the PIF Vendor Portal.
• Track invoice approvals and proactively follow up to ensure timely processing.

Revenue Tracking & Reporting

• Maintain a centralized tracker of invoicing and revenue status, including: Invoices raised, Work confirmations submitted, Approval status, Payment status
• Provide regular updates to the account team on revenue performance, risks, and delays.
• Support alignment between pipeline, delivery, and invoicing to enhance visibility.
• Settlement & Payment Coordination
• Monitor incoming payments and reconcile against issued invoices and remittance slips.
• Coordinate with SRTA Finance to confirm settlement status and intercompany allocations.
• Support interfirm settlement processes, including tracking approvals and documentation.
• Ensure all stakeholders are informed of payment and settlement status.

Stakeholder Coordination & Issue Resolution

• Act as the central coordination point between account teams, delivery teams, and finance functions.
• Proactively follow up on dependencies to ensure smooth execution across the commercial lifecycle.
• Identify, track, and escalate risks or delays in invoicing, approvals, or settlement.
• Support resolution of operational and commercial issues impacting revenue flow.

Process Governance & Continuous Improvement

• Ensure adherence to established processes for project setup, invoicing, and settlement.
• Identify inefficiencies and recommend improvements to enhance operational performance.
• Support standardization of templates, trackers, and documentation across the account.
• Contribute to improving revenue cycle efficiency and turnaround times.

Leadership Capabilities

• Demonstrate a strong commitment to Deloitte s purpose, values, and inclusive culture.
• Exhibit strong project management skills with the ability to prioritise and deliver multiple initiatives in a fast-paced environment.
• Build and maintain collaborative relationships across business lines, regions, and functions.
• Think strategically and creatively to develop innovative marketing solutions that address business challenges.
• Communicate confidently and professionally with senior leaders and external partners in a complex, matrixed organisation.
• Embrace agility and adaptability in response to evolving business needs and market dynamics.

Qualification

• Bachelor s degree in Business Administration, Finance, Accounting, or a related field.
• Experience in project coordination, invoicing, revenue tracking, and financial reconciliation.
• Proficient in financial systems such as D365 and vendor portals, with strong organisational, communication, and stakeholder management skills.
• Demonstrates attention to detail, ability to manage multiple priorities, and an analytical mindset for problem-solving.
• Knowledgeable in commercial lifecycle processes including project setup, invoicing, settlement, and governance, with a focus on process improvement and operational efficiency.
• Proficient in Microsoft Office and relevant financial software.