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Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are looking for a senior functional Business Analyst to work onsite in Riyadh within large-scale banking and CRM programs. This role requires a BA who can work closely with business units, especially in Real Estate Finance and Mortgage, acting as a trusted bridge between business stakeholders and delivery teams. Strong domain understanding in banking and mortgage journeys is core to success in this role.
Your Impact:
- Act as a functional Business Analyst embedded with banking business units, with primary focus on Real Estate Finance and Mortgage
- Work closely with mortgage and retail banking teams to capture, structure, and validate business requirements
- Analyze end-to-end customer journeys in real estate financing and mortgage lifecycle processes
- Translate business needs into high-quality functional specifications, user stories, and process flows
- Support CRM initiatives across requirement analysis, design validation, and UAT phases
- Collaborate daily with business stakeholders and delivery squads to ensure clarity and alignment
- Proactively identify gaps and improvement opportunities in mortgage processes and customer journeys
- Maintain requirement traceability and documentation discipline
- Contribute to Agile ceremonies and backlog refinement
- Build strong onsite relationships with business and delivery teams to support smooth collaboration
Desired Candidate Profile
What You Bring to the Table:
- Bachelor s degree in Computer Science, Engineering, Business, or related fields
- 5+ years of experience as a Business Analyst in banking or financial services
- Strong hands-on experience in Real Estate Finance and Mortgage processes
- Solid understanding of mortgage lifecycle, credit assessment, and collateral handling
- Strong experience in CRM projects (Siebel experience is a strong advantage)
- Solid understanding of SDLC and Agile methodologies
- Hands-on experience with JIRA, Confluence, and requirement management tools
- Strong analytical thinking and structured documentation skills
- Proven ability to work closely with business stakeholders in client-facing environments
- Experience in the Saudi banking sector
- Practical familiarity with Saudi banking regulations and government-integrated banking services (e.g., KYC, credit scoring integrations)
- Fluent English written and spoken; Arabic or Turkish is a plus
- Ability to operate effectively in an onsite, fast-paced banking environment
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Senior Business Analyst - CRM (Banking)
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Consultancy-me.com
DefineX is a next-generation consulting house and venture builder. We partner with changemakers to turn bold visions into real-world impact bridging the critical gaps from strategy to design, design to launch, and launch to scale. In the AI era, we help organizations build future-ready business models and capabilities with the rigor of consulting and the pace of execution. Our edge is our team: DefineXers. A multidisciplinary group of consultants, engineers, designers, and strategists united by ownership, delivery excellence, and a shared ambition to build what s next. We play Larger Than Life. Not as a motto. As a standard. Apply now and #FindYourForward at DefineX.
https://www.consultancy-me.com/jobs/4928/definex/senior-business-analyst-crm-banking
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