Senior Business Analyst - CRM (Banking) Consultancy-me.com

Posted on 18 Mar

Experience

5 - 10 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Science

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are looking for a senior functional Business Analyst to work onsite in Riyadh within large-scale banking and CRM programs. This role requires a BA who can work closely with business units, especially in Real Estate Finance and Mortgage, acting as a trusted bridge between business stakeholders and delivery teams. Strong domain understanding in banking and mortgage journeys is core to success in this role.

Your Impact:

  • Act as a functional Business Analyst embedded with banking business units, with primary focus on Real Estate Finance and Mortgage
  • Work closely with mortgage and retail banking teams to capture, structure, and validate business requirements
  • Analyze end-to-end customer journeys in real estate financing and mortgage lifecycle processes
  • Translate business needs into high-quality functional specifications, user stories, and process flows
  • Support CRM initiatives across requirement analysis, design validation, and UAT phases
  • Collaborate daily with business stakeholders and delivery squads to ensure clarity and alignment
  • Proactively identify gaps and improvement opportunities in mortgage processes and customer journeys
  • Maintain requirement traceability and documentation discipline
  • Contribute to Agile ceremonies and backlog refinement
  • Build strong onsite relationships with business and delivery teams to support smooth collaboration

Desired Candidate Profile

What You Bring to the Table:

  • Bachelor s degree in Computer Science, Engineering, Business, or related fields
  • 5+ years of experience as a Business Analyst in banking or financial services
  • Strong hands-on experience in Real Estate Finance and Mortgage processes
  • Solid understanding of mortgage lifecycle, credit assessment, and collateral handling
  • Strong experience in CRM projects (Siebel experience is a strong advantage)
  • Solid understanding of SDLC and Agile methodologies
  • Hands-on experience with JIRA, Confluence, and requirement management tools
  • Strong analytical thinking and structured documentation skills
  • Proven ability to work closely with business stakeholders in client-facing environments
  • Experience in the Saudi banking sector
  • Practical familiarity with Saudi banking regulations and government-integrated banking services (e.g., KYC, credit scoring integrations)
  • Fluent English written and spoken; Arabic or Turkish is a plus
  • Ability to operate effectively in an onsite, fast-paced banking environment

Company Industry

Department / Functional Area

Keywords

  • Senior Business Analyst - CRM (Banking)

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Consultancy-me.com

DefineX is a next-generation consulting house and venture builder. We partner with changemakers to turn bold visions into real-world impact bridging the critical gaps from strategy to design, design to launch, and launch to scale. In the AI era, we help organizations build future-ready business models and capabilities with the rigor of consulting and the pace of execution. Our edge is our team: DefineXers. A multidisciplinary group of consultants, engineers, designers, and strategists united by ownership, delivery excellence, and a shared ambition to build what s next. We play Larger Than Life. Not as a motto. As a standard. Apply now and #FindYourForward at DefineX.

Read More

https://www.consultancy-me.com/jobs/4928/definex/senior-business-analyst-crm-banking

Similar Jobs

Business Analyst

Confidential Company

  • 4 - 9 Years
  • Riyadh - Saudi Arabia

Business Analyst

Confidential Company

  • 2 - 7 Years
  • Riyadh - Saudi Arabia

Sr. Business Analyst

NCRi Solutions FZ LLC

  • 3 - 4 Years
  • Riyadh - Saudi Arabia
View All