Senior Business Analyst Dicetek LLC

Work closely with business stakeholders, SMEs, and technical teams to gather, analyze, and document functional and non-functional requirements for Newgen-based solutions.

Analyze existing business processes and workflows to identify gaps and inefficiencies, and recommend optimized process designs to improve operational efficiency and productivity.

Facilitate workshops, brainstorming, and requirement-gathering sessions to map key banking processes including Trade Finance, Lending, Corporate Banking, Customer Onboarding, and Account Maintenance.

Translate business needs into clear functional specifications, user stories, process flows, and use cases; develop and maintain documentation such as BRD, FRS, gap analysis, and impact assessments.

Define and document integration requirements between Newgen platforms and internal/external systems, including core banking systems, middleware, customer-facing channels, and third-party or regulatory systems.

Assess and support management of operational and financial risks, ensuring solutions comply with bank policies, standard operating procedures, and regulatory requirements.

Collaborate with Newgen implementation teams to design and configure workflows, forms, business rules, and system integrations.

Support User Acceptance Testing (UAT), ensuring solutions meet business expectations and regulatory standards.

Support deployment, go-live, and post-implementation phases to ensure smooth transition and user adoption.

Act as a subject matter expert in BPM, workflow automation, and banking operations.

Serve as the primary liaison between business users and technical teams to ensure clear communication and timely delivery.