Senior Business Analyst

CHAMP Cargosystems

• To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.
• Able to own several customer or system requirements and work with other team members to lead the requirements, specification and development phases.
• Support other business analysts and development teams.
• Apply technical and product knowledge to analyze requirements and define the most suitable solutions for enhancement of the application.
• Fully document functional and technical solutions, obtain customer / stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase.
• Define the test cases and provide BA acceptance for developments and fixes done by development team.
• Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site.
• Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.
• Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections.
• Build and maintain test libraries to support manual and automated regression testing.

Knowledge, Skills and Abilities:

• Knowledge of air cargo business and operational processes is required.
• Knowledge of industry inter-system message formats, rules and applications
• Excellent written and oral communications skills in English
• Knowledge of relational and non-relational databases and reporting applications
• Knowledge of all common PC software
• Knowledge of external interfacing systems
• Systematic approach to handling problems under pressure as part of a small team.
• Knowledge in user experience (UX)
• Knowledge of RESTful APIs.
• Knowledge of integration testing of APIs using tools like Swagger, Postman.
• Knowledge of creation of API documentation using YAML specifications.
• Creatively analytical, out of the box thinkers who can backup ideas their ideas with research
• Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves
• Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure.
• Knowledge and experience in Agile software development, Scrum methodology and user story creation.