Senior Change Manager, Delivery Service Partner Amazon

span>Key job responsibilitiesbr>- Complexity: The SCM is required to navigate and coordinate all conflicting priorities to ensure smooth deployment and communication. They understand the interdependencies of the business problems they help solve (e.g., aligned workflows, customer requirements, process limitations, legal or compliance requirements, program support, etc.) and they prioritize through data-driven contributions. They are able to make a case for project priorities and/or appropriate program adoption to achieve a desired business outcome, resolve a deficiency, or unblock delivery.br>- Scope and Influence: The SCM develops working backwards plans for projects to support POs and ensure all viewpoints are sought, considered, and incorporated into project development prior to deployment. They possess relevant understanding and experience in operational processes and workflow, and they provide technical/operational guidance to the teams, managers, and field personnel on their projects. They facilitate projects that feed into director and VP goals.br>- Ambiguity: The SCM proactively identifies risks and brings them to the attention of the team and stakeholders with plans for mitigation before they become roadblocks. These efforts require them to collaborate with and influence multiple teams, e.g., legal, finance, and pricing, in and/or across organizations at the AMET level.br>- Communication: The SCM communicates ideas effectively, verbally and in writing, to a wide range of audiences. They foster a constructive dialogue, harmonize discordant views, provide tailored recommendations, and lead the resolution of contentious issues (build consensus). They partner successfully with project and program managers, WW stakeholders, DSPs, and business partner teams.br> br>Basic Qualificationsbr>- 5+ years of program or project management experiencebr>- Experience using data and metrics to determine and drive improvementsbr>- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipbr>- Bachelor's degreebr> br>Preferred Qualificationsbr>- 3+ years of driving process improvements experiencebr>- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldbr> br>You will be redirected to the company website to apply for this positionbr> /span>